As someone new to the world of Medicare, my wife and I were overwhelmed by intricacies and nuances that comes with it.
Luckily, we knew Deenie Daley, and she KNEW Medicare.
She was very patient with us, walked us through the different scenarios, calmly answered all of our questions and ultimately helped us determine the right solution for us.
There was never any pressure, seemingly lame questions were met with a smile and reassuring voice and we never doubted we made the right choice; for both our Medicare plan as well as the person to turn to, to help us navigate it.
Again, luckily we knew Deenie Daley and she knew Medicare.
In 2022 a Medicare rep called me and told me about a new program. He assured me over and over that my doctors took the plan. So I enrolled into his program. As it turned out, my most important doctor did not take that plan. I was devastated! Seeing this doctor is important for me to keep my eyesight. I called Deenie Daley and she was so gracious. She was so concerned when I told her what happened. Deenie told me that she would take care of this and get me on the right plan for me. I can never say enough about her integrity, caring nature and professionalism. She saved my eyesight!